The Group
Eternity is a high-end provider of administration, healthcare services and software solutions. By implementing the Eternity solution schemes are able to incorporate cost-saving synergies, an enhancement of a customer-centric focus and integration of administration and managed care principles at the highest level.

Eternity provides an end-to-end solution from design to the implementation and administration of benefits for medical schemes. The Group is able to accomplish this through its employee base of highly experienced medically trained staff, Chartered Accountants and IT specialists.

Core values
Eternity’s service and solutions provide the very best design and implementation strategy possible, and implementing a solution that is tailored to the client’s needs. An example of this tailored solution is when moving a scheme to the Eternity administration members will retain all current membership numbers so as to minimise the impact of the move to the members.

The Eternity Group aims to be the epitome of a private bank in the delivery of solutions to its clients and their members. When defining the private bank approach within medical scheme administration one would experience a dedicated consultant team, higher than average staff to member ratios and a personalised experience when interacting with Eternity Private Health.

Information Technology
Eternity has recently extended its business horizons to supplying IT software solutions offshore. The IT Company was successful in bidding for the supply of healthcare software to Medibank, the largest medical fund in Australia against a strong contender field of 72 global companies. Medibank covers in excess of 3 million lives, which are hosted on Eternity’s iMed system. Eternity has offices in Melbourne Australia.

Management team
The team consists of exceedingly talented IT, pharmaceutical and administrative managers with over eighty years in combined experience in the Medical Funding industry.

The Mission
Eternity offers it’s clients the highest level of professional administrative and healthcare services and IT solutions. We accomplish this by employing the very best people who are passionate about providing stellar customer service. Our guiding principles are to provide superior products and services with the latest advances in technology, support our clients with superior service, and develop our business by maintaining delighted customers.

Keys to success
These include:
• High quality design and implementation of tailored solutions
• Ability to refine and enhance the solutions provided to clients
• Speed of conversion and take on of new business
• Consistently striving to reduce non-healthcare